Device Enrollment

Enrolling your ChromeOS device is a critical step in the setup process. This ensures that your device is securely configured to run the kiosk application and communicate with the Lumen Insight platform. It also allows you to manage the device remotely, including updating the kiosk application and monitoring its status.

Caution

This step is not required but is highly encoraged. Without it, you will be responsible for managing the device and keeping it up to date. This includes installing updates, monitoring the device’s status, and troubleshooting any issues that may arise.

ChromeBox Setup

The ChromeBox device is very easy to set up. All you need to do is enter your wifi information or connect an ethernet cable (recommended), and then sign in with the provided credentials.

Note

If the device asks you to “Turn on screen reader”, simply select Close.

Note

The screen may display a page saying “Searching for Bluetooth and USB devices.” Please click Continue.

1. On the welcome screen, select Get started.

   

2. Select your WIFI network from the list, enter the password, and click Connect. If you are using Ethernet, make sure the cable is connected to either the monitor’s Ethernet port or the Chromebox.

   

3. You should now see a screen asking you to “Choose your device’s setup”. DO NOT sign in here. Please click the Device Enrollment button in the lower left corner. If you do not see this button, your device may not be supported.

   

4. Navigate to the Devices page in your admin dashboard.

   

5. Click Setup New Device and then Managed ChromeOS Device.

6. Enter the email address and password provided to you in your dashboard.

   

7. Click the Enroll kiosk or signage device button.

   Pay Attention

   Please DO NOT click the Enroll enterprise device button. Look for the Enroll kiosk or signage device button.

8. The next screen should say “Confirm kiosk and signage device enrollment.” Please click Confirm.

9. Your device should now self provision, and eventually show a success screen. Click Done.

10. Finish the setup process in your admin dashboard.

11. Your device will restart automatically and present your new kiosk! If nothing happens after a few moments, try power-cycling the device.